Careers

Shipping/Receiving Associate

GENERAL DESCRIPTION OF WORK PERFORMED:

Performs various types of product packing and shipping in accordance with established procedures and/or commercial standards; receives and stocks incoming materials and supplies and prepares shipments.

DUTIES AND RESPONSIBILITIES:

  • Processes all in- and outbound shipments including but not limited to sorting, logging, delivering, packing, and shipping.
  • Audits each shipment prior to packing to ensure that goods match order.
  • Packs and labels product based on established standards.
  • Prepares shipping and receiving documentation, maintains orderly files for all documentation.
  • Processes all receiving transactions and paperwork.
  • Inspects all incoming freight for damage, follows up with purchasing to resolve any damaged freight issues.
  • Assists in maintaining safety and housekeeping standards.
  • Performs other related duties as assigned by management.

QUALIFICATIONS:

  • Familiarity with shipping practices and handling methods a plus.
  • Ability to work with minimal supervision.
  • Commitment to excellence and high standards.
  • Excellent written and oral communication skills.
  • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
  • Acute attention to detail.
  • Proven ability to handle multiple projects and meet deadlines.
  • Ability to understand and follow written and verbal instructions.

COMPETENCIES:

Teamwork—Balances team and individual responsibilities, contributes to building a positive team spirit.

Quantity—Meets productivity standards, completes work in a timely manner, strives to increase productivity, works quickly.

Adaptability—Adapts to changes in the work environment. Able to deal with frequent change, delays, or unexpected events.

Attendance/Punctuality—Is consistently at work and on time.

Dependability—Follows instructions, responds to management direction, takes responsibility for own actions, keeps commitments, commits to long hours of work when necessary to reach goals, completes tasks on time or notifies appropriate person with an alternate plan.

Initiative—Volunteers readily, undertakes self-development activities, seeks increased responsibilities, looks for and takes advantage of opportunities, asks for and offers help when needed.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

  • Continually required to stand.
  • Frequently required to walk.
  • Continually utilize visual acuity to operate equipment, read technical information, and/or use a keyboard.
  • Frequently required to lift/push/carry items up to fifty pounds.

WORK ENVIRONMENT AND HAZARDS:

The Receiving Associate works in a well-lighted environment but is subject to occasional high decibel sounds associated with production and non-toxic fumes also associated with forklifts and trucks.  The duties of this position include working with machinery that lifts very heavy objects and other items that have very sharp edges.

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Education:

  • High school or equivalent (Preferred)

Work Location: One location

IT Support Specialist

The IT Support Specialist works on-site and is responsible for various hardware, software, & network support activities including problem resolution. The position is responsible for supporting our headquarters & manufacturing facilities as well as remote users/locations.

Salary range is $50,000 – $55,000 annually, dependent upon experience. This position is NOT a remote position.

DUTIES AND RESPONSIBILITIES:

  • Responds promptly to and investigates, researches, & resolves onsite & remote user inquiries, concerns, and issues in a timely and courteous manner.
  • Set up IT equipment including, but not limited to, computers, monitors, printers, & IP phones.
  • Configure, install, maintain, & repair problems related to hardware, software, and network connections.
  • Facilitate user account management: onboarding, change, & departure processes. Set up user accounts for various applications. Set up groups, directories, & permissions.
  • Provide technical support and assistance for basic Windows functions and various Office software products, including email.
  • Monitor & take appropriate action related to quarantined e-mail, spam/phishing e-mails, & viruses.
  • Maintains IT Support request list as well as all other IT documentation including, but not limited to, hardware inventory, software inventory, & account information.
  • Create IT & user documentation/procedures as necessary. Document problem resolution.
  • Interface with telecom companies, managed service providers, & other 3rdparty vendors to report/resolve issues, acquire quotes, etc.
  • Maintains phone system accounts, call routings, call greetings, and voicemail accounts.
  • Performs data backups & recovery processes.
  • Acts as hands/eyes for network infrastructure.
  • Effectively communicates customer issues and concerns to all applicable internal staff members.
  • Perform equipment maintenance activities as needed, including cleaning of electronic components.
  • Assist in maintaining company websites, domains, and related systems.
  • Maintains working knowledge of products and/or services.
  • Prepares reports and correspondence as needed.
  • Provide after-hours & on-call emergency support as needed.
  • Other duties as assigned by the I.T. Director.

QUALIFICATIONS:

  • Minimum of two years related experience or equivalent.
  • Proficient with Windows OS, MS Office, & Office 365. Experience with MAC OS, Android tablets, & Microsoft Authenticator is a plus.
  • Understand concepts related to networks, servers, PCs, databases, hosted cloud systems, remote workforce environments, etc. Basic understanding of LAN/WAN networked environment including Active Directory, Domains, TCP/IP, DNS, DHCP. Experience with VPN preferred.
  • Excellent written/verbal communication and organizational skills.
  • Ability to understand and follow written and verbal instructions.
  • Commitment to excellence & high standards. Highly motivated with acute attention to detail.
  • Strong organizational, problem-solving, and analytical skills.
  • Versatility, flexibility, and a willingness to work within constantly changing priorities.
  • Ability to manage priorities, multi-task and meet deadlines in a sometimes fast paced, high-pressure environment. Resolve issues efficiently & effectively.
  • Ability to work independently and as a team.
  • Ability to work on complex projects with general direction and minimal guidance.
  • Ability to effectively interact & communicate with a diversity of individuals at all organizational levels.
  • Good judgement with the ability to make timely and sound decisions.
  • Willingness to learn new things.
  • This position is subject to bending, squatting, pushing, pulling, crawling, & lifting up to 50 pounds.

Job Type: Full-time

Pay: $50,000.00 – $55,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Relocation assistance
  • Vision insurance

Schedule:

  • Day shift
  • Monday to Friday
  • Weekends as needed

Work Location: In person

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MANUFACTURING ASSOCIATE

The Manufacturing Associate may be assigned to work in several departments depending on workload and is responsible for ensuring the expectations of its internal and the company’s external customers are met by completing intermediate and final production processes. The Manufacturing Associate will inspect each product to find and correct flaws prior to routing it to the next operation or inspection station. Place all cosmetic and needed hardware on the product, cut and glue excess material, and clean the product to ensure customer satisfaction. 

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